Though globalization has marked a changed in the
behavior of states and the culture of various
societies of the world. Due to the increase in
the advancement of information technology, all
the smart business companies at USA now practice
advance technology and innovative techniques to
persuade the behavior of consumers. At the same
time, the world is witnessing intense changes
in the social culture of the states that affect
the behavior of nations. Yet gender discrimination
has gained importance and states are recognizing
gender roles and bridging the gap between both
genders in various fields, but the difference
in the psychological behavior and actions of both
genders is still there.
Well men and women both are different from each
other so it is not possible to change their psychological
approaches or very nature. However, there is room
to improve their mentality and thinking style
on various aspects. Taking the case of shopping,
a couple enters into a super market, not planned
for shopping, what is the first thing a man will
do or women will. What they will approach too?
Will they do any shopping or just come out after
a short survey. All these answerers for both genders
vary from person to person, depending upon their
psychological development and off course their
spending capacity.
Therefore, with the increasing strength of competition
in the market, companies have adopted advanced
marketing and advertising techniques to persuade
the consumers. However both the genders react
differently to the marketing products. Some times
men get easily influence while some times women,
but the factors behind the influence and ignorance
are same and gender plays no specific role in
these factors.
Marketing and advertising are basically messages
that are specially designed to sponsor or sell
a product or an idea. Where the means to advertise
could be the newspapers, magazines, Internet,
T.V, Radio programs and banners, and poster ads
placed on busses, subways or trains. So these
non-personal communication means to influence
the consumer for shopping via marketing and advertising
plays a very important role in the shopping behavior
of both men and women. (Taflinger http://www.wsu.edu:
8080/~taflinge/addefine.html)
Factors Influencing Consumer Behavior
There are many factors that play an important
role in the different behaviors of men and women
regarding shopping. For some the brand name or
the basic information advertised about a product
is a factor that influences to purchase that product.
For instance, if a famous brand introduces new
cosmetics, women wont take time to purchase no
matter how expensive it is, if it is her favorite
brand. Similarly for those who are not brand conscious,
they just go for what they feel comfortable to
wear or what suits their personality best. Where
the case of men regarding brand and product could
be same depending upon his nature.
Another factor that affects the consumer behavior
is the psychology developed as an influence of
the consumers’ family or cultural environment.
At the same time, the role of marketing and advertising
also affects the behavior of the consumer that
relates to the influence of the family and cultural
environment of the consumer. (Hawkins, Best and
Coney 1998)
Lack of knowledge regarding the products also
affects the behavior of consumer. Though men and
women both behave differently due to lack of knowledge
but again it depends upon the product being purchased.
For instance, if it is of the interest of women
or related to common use by women, some women
do not easily switch their brands for experiments
so marketing no matter how strong and influential
is, does not affect their behavior. On the other
hand, men hardly get time for shopping so they
easily switch to different products experimenting
the quality while calculating the difference in
rates.
It is also observed that the financial behavior
of both genders plays an important role in the
shopping behavior. Basically the financial situation
is related to the spending behavior, which affects
the shopping behavior of both men and women. At
the same time, different studies provide evidence
that women are irrational in their buying behavior
as compared to men. (Christensen 1992, O’Quinn
& Faber 1989) For instance, if a woman is
in a mood to celebrate she shop more frequently
and purchases stuff that are not in need to her
at that moment.
On its contrary, men do not posses such irrational
and emotional behavior for shopping. Even if they
are in a mood to celebrate, men find other ways
to spend like dinning out with family or spending
a happy time with the family or some prefer to
date, so for men shopping is not the means to
celebrate of relax psychologically. On the other
hand, when it comes to unplanned shopping behavior
of both men and women, it becomes difficult to
identify the difference in the behavior of men
and women regarding shopping, though women are
at a larger percentage expected to purchase unplanned
items as compared to men. (Kollat and Willett
1967)
However, as far as the financial situation is
concerned, the behavior of men and women are not
noticeably different in regard to shopping. (Wilhelm
and Varcoe 1991) it is noticed that women are
more satisfied to their saving behavior thus purchase
according to their earning and financial situation.
While on the other hand, men are noticed to be
more dissatisfied to their saving as they have
more spending responsibilities then men so when
it comes for shopping, they only purchase what
is really needed. It is also seen that men usually
prefer window-shopping if there is nothing necessary
to buy as per their need, while women never come
out with out any retail at the shopping centers.
Nonetheless, the shopping behavior of men and
women in regard to keeping an account of the future
financial situation, it is observed that there
is no specific gender difference in future financial
planning that affects their shopping behavior.
(Fitzsimmons and Wakita 1993)
However, the behavior of women towards shopping
differs at a faster rate when it comes to purchase
gifts. Women also spend more time in searching
gifts as they do not easily get satisfied while
male do not devote much time for shopping. At
the same time, men usually do not spend money
in purchasing gifts for Christmas as women do.
(Kevin 2004)
Recommendation for Improvement in Shopping
Therefore, different factors affect the different
behaviors of genders during shopping. However,
the means of advertising and marketing can play
a positive and constructive role in improving
the difference in gender behavior to persuade
for shopping. For instance some advertising agencies
uses beautiful models and nude models to advertise
their brands that psychologically influence men
more to purchase the product though it can be
equally used by women.
At the same time, some marketing techniques use
emotional slogans to attract women like in case
of health and fitness; marketing is done in a
very persuading manner that touches women emotionally.
Such marketing tools are increasing the discrimination
in gender behavior in regard to shopping. So the
marketing techniques need to be taken in account
to bring positive change in the behavior difference
among gender for shopping. If the marketing companies
do not themselves create gender discrimination
in advertising their products, it can be a big
help in reducing gender difference in the behavior
of shopping.
Moreover, the use of Internet for advertising
is also affecting the shopping behavior of both
genders. Though it is equally benefiting the old
aged consumers, as they do not need to go personally
in the markets to shop at the same time, behavior
of men and women are not different to shop via
Internet. Therefore, the emphasis of Internet
shopping is increasing which is more influential
to the consumers, so the various business organizations
can play a very dominant role in accommodating
improvements regarding the difference in gender
behavior while shopping.
Men and women both possess different behavior
for shopping. However, many factors cause men
and women as retail consumers. At the same time
these factors vary from person to person depending
upon their culture and family influence, spending
and saving behavior, planning to shop and above
all their potential to get influence by the various
marketing techniques of the advertising agencies.
Where there are so many differences in gender
behavior, in relation to shopping, there is also
room for improvement to accommodate differences
in behavior for shopping.
Therefore, it required revising marketing policies,
concentrating on the weaknesses and causes of
change in behavior of both genders and a little
effort to be honest and rational while marketing
the any product for sale.
References
Taflinger, Richard F. "A Definition of Advertising".
Hawkins, Del I., Roger J. Best, and Kenneth A.
Coney, “Consumer Behavior: Building Marketing
Strategy”, 7th ed., Boston: McGraw Hill.
1998
G. A. Christensen, “Compulsive Buying:
Descriptive Characteristics and Psychiatric Co-morbidity”,
unpublished manuscript, University of Minnesota,
1992.
R. Faber, “Compulsive Buying”, “American
Behavioral Scientist”, 1992, Vol. 35, pp.
802–819.
D. Kollat and R. Willett, “Consumer Impulse
Purchasing Behavior,” Journal of Marketing
Research, 1967, Vol. 4, pp. 21–31.
M. S. Wilhelm and K. Varcoe, “Assessment
of Financial Well-being: Impact of Objective Economic
Indicators and Money Attitudes on Financial Satisfaction
and Financial Progress,” Proceedings of
the Association for Financial Counseling and Planning
Education, ed. S. M. Danes (St. Paul: University
of Minnesota, 1991), pp. 184–210.
T. Hira, V. Fitzsimmons and J. Bauer, “Factors
Associated with Expectation of Household’s
Future Financial Condition”, “Journal
of Family and Economic Issues”, 1993, Vol.
14, No. 3, pp. 237–254.
Kevin, “Empirical Evidence: Women Shop
Longer, More Effectively” (Marginal Revolution),
January 2004. Available at http://www.marginalrevolution.com/marginalrevolution/2004/01/facts_about_gif.html
|