Thesis: The U.S.
construction industry is very vast and diverse.
It includes a cross section of activities and
people who ranges from electricians, plumbers
etc. working all by themselves on residential
as well as small commercial complexes to marketing
professionals who work for huge construction and
engineering organizations involved in designing
and building enormous projects.
Introduction: The construction sector encompasses
associations primarily involved in the construction
of buildings and various other structures, heavy
construction apart from buildings, along with
renovations, modification, installation and maintenance
and preservation. To add to this list are the
organizations who are involved in demolition of
structures, evacuation of building sites along
with sale of materials collected from the demolition
of structures. This sector also includes those
firms engaged in detonation, test drilling, landfill,
leveling, earthmoving, excavating, land drainage,
and other land preparation.
The federal government of US through their census
of construction industries, from time to time
provides periodical and comprehensive statistics
about the various construction setups and buildings,
along with details on the repair, subcontracting
and other construction-related activities. One
such comprehensive reports that is put together
almost every year is the Preliminary Industry
Series reports consists of the earliest census
results and the national statistics for each 4-digit
industry about 15 months after the census year.
These reports also consist of tables of the value
of construction work by type of construction,
comparisons of current and previous census statistics.
[Census Of Construction Industries, 2004]
As per the U.S. Bureau of Labor Statistics, in
1997, there were as much as 667,000 construction
companies in the United States which included
about 37,000 heavy contractors, 197,000 building
contractors and 431,900 trade contractors. The
government of United States has been spending
enormously on construction and the figure for
the year 2001 is as huge as $480 billion. This
mammoth figure amounted to about 4.7 percent of
the United States’ Gross Domestic Product
with accounted to the sum of all money spent in
the United States in 2001. The figure however,
does not include architectural and engineering
services which further amounted to another huge
figure. When compared, spending in the entire
US manufacturing sector was $1,423 billion which
came to about 14 percent of GDP. To add to this
statistics was that in the year 2001 the US construction
industry gave jobs to about 8.4 billion people
apart from another 1 million people who worked
in the architecture and engineering units. [U.S.
Construction, Architecture and Engineering Industry:
An Overview for International Investors, 2004]
The construction industry in the United States
is highly regulated which is not only through
the central source like the Ministry of Construction
but the regulations are mainly because construction
includes a number of important public policies
which includes secruity, selling process, ethics,
partnership etc. With regards to the construction
industry, business can be carried out in various
ways in the United States like sole proprietorships,
partnerships, joint ventures, limited partnerships,
limited liability partnerships, limited liability
companies and corporations. To succeed in the
industry, it is important to choose the correct
structure for the construction company which again
depends on taking into consideration a whole lot
of norms and regulations. Considering an example,
in a place like California, contractor licenses
will not be provided to limited liability partnerships
and limited liability companies whereas in New
York, construction companies cannot provide engineering
or architectural consultation. So it is important
to consider the licensing laws of the particular
state for the contractor to decide on a particular
business structure.
As per the survey conducted in 1997 by Standard
& Poor of 5124 construction companies, it
was found that only 50 of them, amounts to about
1 per cent had made investments of over $50 million.
About 58 percent of the companies had assets of
$500,000 to $5 million. The low capital requirements
and low barriers to entry indicate that the market
in the construction industry is very favorable
and competitive. If the owners are competitive
enough they are able to take advantage of the
situation and make tremendous profits.
Partnership / ownership
In terms of owners as well as partnerships in
the construction industry, there are two types
of project owners in the United States, public
owners as well as private owners. The public owners
are mostly government agencies at various levels
of government in the United States which includes
both the federal as well as the government from
any of the 50 states and their relevant agencies
apart from the local governments which include
cities, counties or districts. Whereas the private
owners in the construction sector include individuals,
families, and/or any form of business as well
as non-profit organizations. These two types of
owners are involved in building of small as well
as heavy construction projects of all magnitudes.
In the year 1999, almost 24 per cent of US construction
spending was focused on public projects and the
rest which amounted to 76 percent was on private
projects.
In terms of the business climate of American construction
industry, it is seen that it has had low capital
requirements along with low economic barriers
for gaining entrance into the industry. Contractors
usually have low fixed overheads as their workforce
is concentrated mostly in the field or project
sites rather than in offices so there is not much
requirement for infrastructure. Workers are hired
as and when there is a need. Large pieces of equipment
is also not bought as it might increase the overhead,
rather it is hired when needed.
Analysis:
Selling process
Over the recent years, interest rates have been
favouring home buyers and commercial organisations
which has resulted in them expanding at a very
fast pace. However, the construction industry
has been caught in some kind of a dilemma about
the whole situation. Owing to such an invasion
of building projects across the United States,
an increased number of general as well as sub-contractors
are feeling that though work is quite a lot, the
manpower who would be commit to it and would complete
the assigned jobs are not as per their expectations.
They also predict that this situation would worsen
over a period of time. [Focus On: The Construction
Industry, Making The Tough Sell, 2004]
Another important factor in the construction
industry as well as the selling processes in the
industry is the regulations involved with respect
to taxes. Sole proprietorships, partnerships,
joint ventures, limited partnerships, limited
liability partnerships and limited liability companies
do not have to pay any taxes and the income that
they generate and the payment of taxes is taken
care by their business owners. However, corporations
pay taxes on their income along with their shareholders
paying taxes on the dividends and distributions
generated by them which results in doubling up
of the taxation.
With respect to the licensing, United States
does not have any federal construction licensing.
However, all architects and engineers are licensed
in all the states of United States. Apart from
the professionals being licensed or registered,
the enterprise also must be licensed. While the
rules are so stringent for architects and engineers,
in terms of contractors, they are licensed only
in some states. In most states, the licensing
process is more concentrated on the business entity
taking on construction work.
However, in the case of some states, the licensing
process is also focused on individual workers.
Those who are involved in the life safety like
the electricians, plumbers, carpenters etc. are
also subjected to various regulations. As regards
contractor licensing, it is one of the most confusing
areas of American law as it keeps changing often
and also differs from state to state. Violation
of laws in the construction industry may lead
to criminal penalties like imprisonment or fines.
Owing to the stiff competition among the industry
players in the construction industry, in difficult
economic timings, usually a company’s marketing
department gets the block and depleted from the
company’s budget. However, recently as the
Central Florida economy was desperately looking
out for a respite due to its downturn, the region’s
construction industry which included the various
general contractors, engineers, architects, geo-technical
consultants as well as environmental specialists
started working towards generating more and more
revenues for the sector in order to revive the
economy through beefing up its selling processes.
"The key to the job is selling the performance
of the professionals in your firm," says
Sandy Winkler, business development director and
a vice president of Nodarse & Associates Inc.
"After all, that is what the customer is
buying." A whole lot of construction organizations
have employed highly skilled marketing professionals
to sell their offerings. These professionals in
the construction industry are those who are basically
making the hard sell for a company. They are ones
who are able to educate their customers on their
offerings and eventually become the face of the
company.
Commenting on her company’s marketing professionals,
Linda Lay, director of marketing for Lamm &
Co., a construction firm said, "We're selling
more than our services. We're also selling our
people and our knowledge." With regard to
the industry, companies focusing on construction,
architectural designs, engineering etc. are facing
problem convincing the clients while selling as
their offerings are usually intangible. The selling
is usually done through designs or models in terms
of architectural design and urban planning, however,
in terms of other services, the selling is usually
done through testing, observations and studies.
An effective marketing strategy in construction
services is selling “products” by
building relationships. Usually the marketing
professionals take the help of a list of contacts
along with relationship through word-of-mouth.
Relationships are critical as in the construction
industries business is usually through repeat
orders and referred clienteles. Marketing or selling
process is more often done at two levels –
the marketing professionals convince their consumers
to buy their offerings and to encourage the companies’
personnel to offer the best of services. [Haner-Dorr
Noelle, 2002]
Ethics
As per the construction industry, the most crucial
problem faced by the organizations currently is
that it required more skilled laborers. To get
trained personnel or to train those interested
as well as to keep a skilled, stable work pace
is becoming a challenge in the industry. As per
the statistics obtained by the Census, in every
profession which is a part of the construction
industry, there is going to be a dearth of skilled
professionals.
The various governments, federal, state and local,
have set up numerous laws and regulations to protect
the environment that affect the construction industry.
These stringent rules to safeguard the environment
include prevention of dirty water from jobsites
to spread elsewhere, reduction in air pollution
which could be due to the new power plants near
the construction sites, standardized amount and
quality of insulation required in new buildings
to control the energy consumption, usage and disposal
of toxic chemicals, monitoring the usage of toxic
substances like lead-based paints, asbestos etc.
Strict codes and standards have been set up for
ethics in the American construction industry.
However, as per a recent survey conducted by the
Construction Management Association of America
and FMI, it was found out that 84 percent of respondents
who included owners, architects, construction
managers, contractors and subcontractors, had
faced various types of unethical acts. Among these
about 34 percent mentioned that they had faced
unethical practices over and over again.
Considering these survey findings, the American
government set up strict standards of ethics which
were needed to be followed by everybody associated
with the construction industry. It is critical that
adequate communication is very important during
collaboration for completing successful projects
without disputes. It is also important that associations
related to the construction industry should take
the lead in drafting industry ethical codes. Trust
and integrity is very vital for this industry and
if practices are not followed ethically, the industry
and individual companies may be the sufferers which
in turn might lead to them losing their reputation.
The construction industry is becoming more and
more information technology savvy of late. This
ranges from project-specific websites, online
equipment auctioning to analyzing the various
software relevant to construction. A lot of buying
and selling is also taking place through the internet.
Though a little late and slow in entering the
information technology bandwagon, its usage is
increasing every day. Surveys conducted recently
indicate that 80 percent of contractors and owners
use Web-based communications, 25 percent purchase
or sell products over the Internet and 17 percent
bid for jobs online. [Berning Paul W & Diveley-Coyne
Shaye, 2000]
Conclusion: The US construction
market is quite complex, aggressive and challenging.
However, it always encourages new entrants to
set up own business and generate revenues. The
market offers opportunities to the contractors
who are focused, sincere and well-organized. The
construction industry and the people associated
with it can thrive in the United States if they
have a strong, experienced management, qualified
as well as skilled personnel along with sufficient
resources.
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