Introduction
The declaration by Philip H Knight that he would
discontinue financial aid to the University of
Oregon was a major issue that attracted the attention
of the world media. That Mr. Knight had chosen
to cut links with his alma mater was an issue
that was greatly analyzed not just because of
the business compulsions that hid behind the decision,
but because the issue was important to understand
the attitude of multinational companies towards
business ethics.
Analysis
Nike was under international pressure from various
communities and non-governmental organizations
on the issue of practicing unethical business
tactics to enhance profits. For example Nike,
which outsources most of its manufacturing tasks
to other companies, had to face stiff public censure
for possibly encouraging labor practices that
provided very little compensation to the workers.
Most of Nike’s shoe and apparel manufacturing
units are situated in the Asian region where the
labor costs are far less when compared to rates
in the US. Additionally, the workers in the Asian
region are less organized, are constrained to
work at lower wages in order to overcome poverty
and familial pressures, and so were easily available
even if the conditions in the factories were pathetic
according to US labor standards. The main issue
that often came in for public criticism was that
Nike used the services of ladies who could be
paid much less in the Asian job markets. Similarly,
the peculiar societal culture in the Asian region
ensured that large numbers of ladies were available
to take up the jobs offered by Nike's business
associates in these countries. Another serious
allegation which rocked the business prospects
of the company was that Nike's business counterparts
in Pakistan used child laborers to make footballs.
The fact that child labor is banned and considered
unethical in the developed nations was a major
factor that turned public opinion against the
company.
The factories that partnered with Nike also paid
much less attention to safety standards of its
workers. While their American counterparts attended
to research and development activities in the
relative safety of their offices in the US, the
contract workers were exposed to chemicals and
strong scents in very hot and humid conditions.
The chemicals with which they dealt were quite
harmful to the body and could pose serious diseases
that affected the skin, lungs and even the reproductive
organs. That the workers paid scant respect to
the insufficient safety procedures in the factories
pointed to the fact that they were either not
informed of the harmful effects of the chemicals,
or they were much less concerned for safety when
faced with the question of their livelihood. Either
way it was plain exploitation of cheap labor and
abundant manpower.
The ill treatment of workers who often had to
work under great mental pressure in the factories
was also a great concern that attracted media
attention. Workers, especially women, were often
rebuked and even assaulted by their supervisors
and they had to work for long hours in order to
keep their jobs. Often women had to commit to
extra hours of unpaid duty in order to confirm
to the strict productivity requirements within
the company. The pay parity in the companies was
also a very big issue when compared with the American
standards. The stakeholders of the company and
the general public of the United States were particularly
peeved at the fact that women had to put in long
hours of work in exchange for a pittance for their
efforts. In short, Nike’s manufacturing
units witnessed human exploitation and economic
opportunism that provided rich dividends to the
company.
The company on the contrary maintained that it
was only outsourcing its manufacturing operations
to the Asian firms and that the situation in these
companies was not under its direct control. However,
the public debate and alienation directed against
the company was mounting slowly and soon the company
managers felt the need to revamp the image of
the company in order to arrest the sliding morale
of the company's executives. This was particularly
necessary because prominent media houses started
specifically attacking Nike's policy to not to
interfere in the affairs of its franchisees. Nike,
which had a good reputation among youngsters,
also started gaining reputation as a badly managed
company that exploited the economic weaknesses
of the South Asian regions. No explanations of
the company that it could not interfere with the
local operations could convince the US public
which believed that the company could enforce
ethical work culture if it so desired. Even the
high profile advertisements that the company used
to its advantage started to get negative appeal
in the US markets and that is when the company
decided that it had to do something about the
deteriorating work conditions in its co-concerns.
Nike was initiated into action to promote good
work culture when a furore was created on the
issue of child labor in Pakistan. Nike immediately
compelled its associates to prevent child labor
in its factories. This was an important step that
let the company management know that administrative
pressures on the local firms were necessary to
ensure the support and brand image that the company
enjoyed worldwide. Of course, all the partnering
companies of Nike agreed to the proposals made
by the company with a view to prevent unethical
work practices in their premises. Many activities
that could be considered as unethical business
practices such as child labor, exposure to harmful
chemicals and fumes, supervisory pressures and
assault were effectively checked by Nike even
though many people believe that there are enough
loopholes for the local firms to exploit.
However, Nike went ahead and gave in to many
demands that could effectively wear away its new
reputation as an unethical business concern. For
example, the company hired well known independent
auditors to look into the practices of the violation
of labor rights in its associate companies. This
ensured that the Nike could assess the company
even if the company secretly violated labor rules
to maximize profits. A bare minimum wage plan
was agreed upon in various companies so that the
workers could be assured of at least a decent
minimum pay. Workers were offered a better safety
package so that they could be kept away from harmful
chemicals and reagents. A medical plan was constituted
to look into medical problems and the internal
quality of the factories was made to suit internationally
accepted health standards. This meant that the
on-site hazards to the workers could be reduced
to a great extent. Forced labor was abolished
and a maximum limit on working hours was introduced.
Similarly, the company discouraged engaging the
services of children below a specific age for
work in the factories. Labor issues like discrimination
on the basis of religion, sex, and age were to
be done away with and employees had to be given
a right to organize themselves to press for their
rights.
Even though Nike made tall claims regarding its
new labor-oriented practices in its companies,
it may be said that all the recommendations were
not fully met because there are many loopholes
that can be used to work around the stipulations.
In addition, the reluctance of the company to
accept the demands of the Workers Rights Consortium
on the basis of flimsy reasons proves that the
management has serious reservations in implementing
labor oriented practices because such practices
can cut into the profits of the company. In this
regard, it must be said that the company wants
to make a facade of its labor oriented-activities
while it wants to press forward with its practices
that exploits the poor and the not-so-privileged.
|