In a matter
of simply 15 years, Enron, from being close to
a non-entity, expanded to being the seventh largest
company of the country with a staff of more than
21,000 people and with offices in more than 40
countries. But lies, shady dealings and blatant
deception were the inside story at Enron and when
the scandal broke out in 2002, it shook the very
foundation of the U.S. economy. It was in the
fall of 2001, specifically December 2, when Enron
declared bankruptcy. The story of this high-profile
corporation rocked America as different versions
of the misbehavior of executives at the top and
crushing of the victims at the bottom circulated
across the nation. This fall was no ordinary fall
– it was a collapse which had as its root
causes not just massive failures by its management,
board and outside advisers, but also ‘self-enrichment’
by number of employees who were following a culture
which, according to an internal company report,
found nothing wrong with pushing the limits from
time to time (Behr & Hilzenrath, 2002).
Corporate culture to a large extent defines limits and sets standards for employees. In Enron’s case, the subsequent investigation distinctly showed that something was very wrong with the way things were done at the company which was according to the prevalent culture.
Ben Glisan Jr., 38, a former treasurer of the company, in his testimony said that Enron might have been the America ’s largest energy company, but it was also a company where “aggressiveness fostered both pride and escalating corruption.” Deception was if not out rightly encouraged, then never particularly discouraged either. He added that the company had some financial problems, and being treasurer, a part of the overall appeal of his job for him was to conceal these problems as best as he could. In times of conflict and economic difficulties, if employees like him would hide debt and inflate earnings by hook or by crook, they would be awarded huge bonuses. Glisan had joined Enron in 1996 at a salary of $100,000. It should definitely be looked on as a giant leap that in just 4 years, he was not just earning a salary of $1 million but taking home another million for illegal ‘side deals’ (Flood, 2004).
False inflations of bottom-line figures in the financial statements occurred at many a time. The fake sale of Nigerian barges in 1999 was another instance of fraud which deceived shareholders as it helped keep share prices high. This was apparently never a company which valued the basic values of honesty and integrity and its corporate culture gave it away (Flood, 2004).
Phyllis Anzalone was an employee who ‘liked
the people she worked with but hated the people
she worked for.’ According to her, the leadership
was too arrogant. There was little financial planning
for the long term. Rather, it didn’t matter
to the executives if even a very good idea was
ever implemented or not – they just wanted
the revenue recorded in the company accounts.
They did not maintain a relationship of openness
and trust with their employees. Anzalone believed
that it was this shoddiness of the senior management
and their propagation of a culture characterized
by lies and deceit which eventually became the
straw that broke the camel’s back (Fishman,
2002).
It was not that the company tried to do the right thing once it discovered the financial mess it was in. On the contrary, just before the company was to declare bankruptcy, another classic example of a culture of incessant power plays, where the senior management has a field day at everyone else’s expense, occurred: executives were given ‘retention’ bonuses totaling more than $55 million. These payouts were handed out as little as 2 days before the public announcement of bankruptcy and that the company was going back on the promises made of severance payments to laid-off employees. Executives were rewarded handsomely, while the employee severance commitment was conveniently reneged. These so-called retention bonuses failed to achieve their objective anyway since a large number of the recipients of this money left the company anyway or agreed to stay till February of 2002, all the while looking for their new job (Tapper, 2002).
It is very evident that the Enron executive themselves created a culture of self-indulgence, corruption and dishonesty. The house of cards that they built had as its foundations, disregard for ethics and internal power politics and was bound to crash in to a mess of scandal, litigation and the complete disintegration of what once used to be America ’s seventh largest company |